Our Policy – Sharplooks



Sharplooks Med Spa is only available by appointment. Appointments can be made by call or text and via email.

Cancellation Policy:

Your appointment time has been set aside exclusively for you. A missed appointment or late cancellation leaves a gap in the esthetician’s/Laser Technician schedule that could have been filled by another client. As a result, any cancellations or modifications to your appointment must be made at least 48 hours in advance by call/text or email. Clients who cancel/modify or miss an appointment within less than 48 hours notice will be charged a cancellation fee of $50.

We reserve the right to refuse appointments to any client who has demonstrated disregard of our cancellation policy.

Late Arrival:

If you arrive late for your appointment, the estheticians will treat you for the remainder of the session time only, with no cost reduction. We are unable to extend appointments beyond the initially scheduled time due to extremely busy schedules. If you are over 10-15 minutes late for your appointment, we will ask you to reschedule and cancellation fees will be applied. Please arrive at least 10 minutes early for your initial visit to fill out our client intake form.

First Appointments:

Please arrive at least 10 minutes early for your initial visit to fill out our client intake form.

Laser Appointments:

You are expected to shave the treatment area 24 hrs before your scheduled appointment. If the treatment area has not been shaved properly there will be a shaving fee plus a charge for the razor (you may bring your own razor). If the technician is short on time and the area is largely/completely unshaven she may ask you to reschedule the appointment and cancellation fees may be applied. The time required for the technician to shave will be taken from the time that she has scheduled for the appointment.

The technicians reserve the right to reschedule clients who are late to their appointment, did not shave or only partly shaved before the appointment.


Payments can be made in person, over the phone or by e- transfer.
There will be 0.75% + $0.07 processing fee if paying with interact and 3% processing fee if paying by credit card.

Packages and Pre-paid Services Policy:

  • All prepaid services and packages are non-refundable.
  • If for any reason you cannot continue any services, we require a doctor’s note to refund.
  • A 20% admin fee will be held by Sharplooks Med Spa.

Products Policy:

All products are final sale.

Spa Etiquette:

Before your experience, remember to turn off your cell phone as do not disturb other clients. If you wish to have silence during your treatment please let your service provider know in the beginning. Talking during a session can help some people to relax, we simply ask that our service providers and clients are respectful of others views on politics, religion, and social issues. It is recommended that you avoid stressful conversations to get the most benefit out of your time with us.

Right to Refuse Service:

We reserve the right to refuse or discontinue service to anyone demonstrating behavior that is perceived to be inappropriate or disruptive to our med spa atmosphere.
If you refuse to pay the cancellation fee you will no longer be allowed to schedule appointments with Sharplooks Med Spa.
If you treat our staff in a disrespectful manner or make an inappropriate statement to them, we will refuse any further services.

Please do not bring valuables with you; we are not responsible for lost or stolen items.

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